Where do you ship from?
Orders are shipped by Express Mail from inside Europe. We have stock in UK, Poland, Germany, Netherlands, France. Orders from these countries are shipped domestic. International and EU orders are shipped from one of the above listed countries.
What are the shipping costs?
Shipping is free worldwide
Delivery Time
Outside EU orders usually take 7-18 working days from shipping date (excludes weekends and public holidays). In some rare occurrences your packages may be delayed in the process of shipping. 100% GUARANTEED DELIVERY.
Germany …………………………. 1 day
France …………………………… 1-2 days
UK …………………………… 1-2 days
Sweden …………………………… 3-5 days
Austria ………………………… 2-3 days
Spain ……………………………… 3-5 days
Netherlands ……. 1-2 days
Belgium ……. 2-3 days
Can I provide a different delivery address?
If you know in advance that you will not be able to accept your order at home (billing address), you can also provide us with an alternative shipping address. We will then ensure that your order is delivered to the address you require.
Do you sell and/or ship to USA?
We do not ship and we do not sell to USA.
Will my order be shipped discreetly?
Orders via cigarettesbtc.com are packaged 100% discreetly and neutrally. What does that mean? All orders are sent in neutral packaging (so-called “plain box shipping”) including a discreet shipping sticker. In this way, our packaging for outsiders does not show what you have ordered. After all, what you order from us is not someone else’s business.
