By buying from us you agree with all of the following:
Delivery can take up to 4-5 weeks from the day of the dispatch. Especially valid for orders outside EU.
The warning text on the cigarette packs will most likely be in Russian, Ukrainian or German and will not necessarily correspond with the one presented on the photographs.
We won’t issue a refund in case an order is stopped at the border and you’re charged excise duty. We will resend it to you free of charge only when and if it’s returned to us.
We will resend an order free of charge only if it’s returned back to us or if you can prove it’s been lost or misplaced by the postal workers. We can consider making an exception for repeat customers only.
The parcel and the individual packs can get damaged in transit. If it renders individual packs (or the whole carton) un-smokable, we will replace them/it free of charge.
While we are doing our best to keep the stock figures up to date, sometimes some of the brands might be unavailable. In this case, we will ship out an equivalent replacement to the brand you’ve ordered.